1. Performance by Company:

Walker Tree Care Inc. Crews shall arrive at the job unannounced unless otherwise noted herein. Walker Tree Care Inc. shall attempt to meet all performance dates but shall not be liable for damages or otherwise for delays because of inclement weather, labor, or any other cause beyond its control.

2. Insurance:

Walker Tree Care Inc. is insured for liability resulting from injury to persons or property, and all its employees are covered by NYS Workers Compensation Insurance. Walker Tree Care can provide documents for your records if needed by calling the office at 315-687-9649.

3. Workmanship:

All work will be performed in a professional manner by experienced personnel outfitted with the appropriate tools and equipment to complete the job properly. Unless otherwise indicated herein, Walker Tree Care will remove wood, brush, and debris incidental to the work.

4. Proposals:

Proposals are valid for three (3) months from the date proposed. Reactivating an expired or rejected proposal can and may require a second visit to your property. A $65.00 nonrefundable fee to revisit is required to reactive an expired proposal. In the event weather, construction or other extenuating situations have made the work more challenging; service costs may be increased.

5. Deposits:

The customer agrees to pay Walker Tree Care Inc. a non- refundable deposit of 25% of the contract price upon the acceptance of the proposal quoted as an authorization to proceed with the planned work. When Walker Tree Care Inc. has determined the work to be completed, Walker Tree Care Inc. will Invoice customer for the remaining 75% of the contract price.

6. Returned Check Fee:

There will be a $35.00 fee charged for all checks returned to our office for non-sufficient funds.

7. Billing:

Your proposal may contain multiple services and/or service dates. Please be advised that Walker Tree Care Inc. Invoices per completion of operation. Your Invoice will come via email unless otherwise specified or requested. All accounts are net payable upon receipt of invoice. A Late Fee charge of 1.5% after 15 days will be added to completed service accounts. We accept the following forms of payment: Check by mail to PO Box 306, Chittenango NY 13037 or calling the office with credit card/debit a 3.5% Surcharge will be added to the credit card.

** Cash and Checks can also be hand delivered to our secure drop box 24/7 for your convenience; 2472 State Route 5, Chittenango, NY 13037. Once processed a receipt will be sent via email, text or ask WTCI to mail.

8. Lawn & Surface Repair:

Walker Tree Care Inc. will attempt to minimize all disturbances to the client’s lawn and surfaces. It is expected during tree service to have some minor incidental damage in the yard during tree work as a result of falling debris wood & debris removal from service area. IE. Divots, impressions, scuff marks may occur and should be expected. This is especially true during removals or wet conditions. * If there is any significant damage and/or ruts from equipment, we will repair the damage to the client’s satisfaction.

*SEED: Due to varying forms of turf & grass species as well as uncontrollable light & weather conditions our company does not seed areas. We feel the client is best suited for this particular application.

9. Stump Grinding:

Stump grinding is only included in this contract when specifically noted on this contract. If work includes Stump Grinding services, the Client acknowledges that grinding will take place well below ground level. All grindings will remain neatly piled on property unless otherwise specified on the contract. Some lawn damage disturbance/minor incidental damage may occur during the removal/grinding process. Stump Grinding although in your contract may/may not be completed the day of service, if not completed stump grinding is subject to be completed within 7 days of service.

* If stump grinding was NOT completed stump grinding will be removed from the full invoice and invoiced to client separately.

*SEED: Due to varying forms of turf & grass species as well as uncontrollable light & weather conditions our company does not seed areas. We feel the client is best suited for this particular application.

10. Limitation:

Walker Tree Care Inc. assumes no responsibility for the location of or damage to “private” underground utilities not clearly marked by the customer prior to commencement of site services. The customer must identify all private/non-public utilities. Stump grinding and removals as proposed will occur where public utilities allow. Damage to unnotified “private” underground utilities would not be Walker Tree Care Inc. responsibility to repair.

11. Safety:

Walker Tree Care Inc. warrants that all arboricultural operations will follow the latest version of the ANSI Z133 industry safety standards. The authorizing party/client agrees to not enter the work area during arboricultural operations unless authorized by the crew leader on-site. Prior to commencement of work the client will have the opportunity to speak with the crew leader. Once the work starts, PLEASE do not enter the work zone, if communication with staff is required, please call the office and the leader will come out of the work zone to meet you. As a courtesy for the health and safety of our staff it is understood that the client will move personal belongings, trash, and animal debris from our service area prior to the crew’s arrival. If our client is unable to perform the above, please plan by calling our office prior to the crew’s arrival. If the crew arrives and areas need to be cleared of personal belongings, trash, or excrement an additional fee will be incurred. IE: Grills, trash bins, toys, and animal waste.

12. Tree Risk:

The Client acknowledges that trees can fail unpredictably, even if no defects or other conditions are apparent. Walker Tree Care Inc. will not be responsible for damages caused by subsequent failure of a tree, or tree part within or around the scope of the work due to defects or other preexisting structural or health conditions. Unless the work includes having Walker Tree Care Inc. perform a tree risk assessment for designated trees, the Client understands that in performing the work Walker Tree Care Inc. experts is not required to inspect and report to the Client on risks to, and risks posed by, trees on or near the Client’s property. The Client also acknowledges that because trees are living organisms that change over time, the best protection against the risk associated with having trees on the Client’s property is for the Client to arrange to have them inspected by a qualified arborist annually and after each major weather event to identify any defects or other conditions that present the risk of tree failure. Then, once inspected, the Client should review any possible defects or conditions that present the risk of failure and request recommendations for, and implement, remedial actions to mitigate the risks. If you feel you need a Full Risk Assessment, please contact the office at 315-687-9649.

13. Fuel Surcharge:

With current fluctuations in the economy and fuel costs, a fuel charge may be added to your invoice.

14. Integrated Pest Management:

Commercial Business Registration #73790

Pesticide warning markers are to be left on premises for a 24-hour period after application. For our customers convenience all pesticide labels, precautionary statements, MSDS sheets and other pertinent information regarding protection of humans, animals, and the environment with respect to your proposed plant health care treatments are available on our website. www.walkertreecare.com

*Certified Applicators who may perform work on your property are as follows:

Jennifer Hause-Wood #C7827994

Cody Leonard #T7888052

THE PROPERTY OWNER OR OWNERS’ AGENT MAY REQUEST THE SPECIFIC DATE OR DATES OF APPLICATION(S) TO BE PROVIDED AND, IF SO REQUESTED, THE PESTICIDE APPLICATOR OR BUSINESS MUST BE INFORMED OF THE SPECIFIC DATES AND INCLUDE THAT DATE OR DATES IN THE CONTRACT. ** INTIAL HERE IF YOU REQUEST SPECIFIC DATE OF APPLICATION: X